What is the check-in and check-out policy at Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
Check-in is at 15:00 and check-out is by 12:00.
PALACIO DE LOS DUQUES, A GRAN MELIA HOTEL - THE LEADING HOTELS OF THE WORLD
Key details
About the Hotel
Cuesta Santo Domingo, 5 Y 7, Madrid, 28013,
- Near Plaza Mayor and Plaza de Oriente
Perfect
9.3
9.7
4.8
4.7
Located nearly 5 minutes' walk from the prominent opera house "Teatro Real", the 5-star non-smoking Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid offers 200 rooms with views of the courtyard. Boasting a privileged location not far from the luxurious over-the-top rococo Royal Palace of Madrid, the hotel includes an outdoor swimming pool.
Location
This Madrid hotel is only 0.9 km from the Vast pedestrianized Puerta del Sol Public Square, and 2.7 km from Atocha train station. Guests can find the cibeles Cybele Palace about 20 minutes on foot from the Palacio Madrid.
Nature lovers will appreciate the vicinity of Parque del Oeste, located a mere 0.7 km away. Also, the ancient Egyptian Temple of Debod lies approximately 25 minutes' walk away, while Opera underground station is a few steps from the property.
Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World is 950 metres from Intercambiador de Principe Pio bus station.
Rooms
The air-conditioned rooms comprise a terrace and a living room featuring a flat-screen TV with satellite channels along with air conditioning and soundproof walls. The rooms also have natural daylight, along with a wardrobe. They feature spacious bathrooms with a bidet, a walk-in shower, and a separate toilet as well as hair dryers and bathrobes.
Eat & Drink
Guests can visit Jardin de los Duques restaurant for dinner or eat high tea at Los Duques Grand restaurant. The cocktail bar is ideal for a relaxing drink. You can try Mediterranean cuisine in a restaurant which is located very close by.
Leisure & Business
The Palacio features a sunbathing terrace, massage therapy, and a shared lounge, along with a steam room, a Jacuzzi, and a sauna. Alternatively, guests can exercise in a health club.
“This hotel distinguishes itself with a boutique feel despite its ample amenities, enhanced by RedLevel perks that prove a worthwhile upgrade. Its setting near the Royal Palace and other key sites allows for easy exploration of Madrid. I find the blend of historical architecture, modern luxury, and Michelin-starred dining makes it particularly compelling.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Supreme Red Level Connecting Room2 persons80 m²2 Single beds / 1 King-size bedroom details- Junior Suite Red Level2 persons40 m²1 King-size bedAir conditioningBathtubroom details
- Supreme Room Red Level2 persons40 m²2 Single beds / 1 King-size bedAir conditioningBathtubroom details
Show all rooms
Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- All inclusive
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Video games
- Board games
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa lounge
- Steam room
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
- Curtains
Show more
Dining Onsite
Palacio De Los Duques Gran Melia offers a delightful culinary journey across several vibrant dining venues, showcasing a blend of French, Mediterranean, and Spanish cuisines. From romantic settings to modern open spaces, these restaurants are designed to delight the senses, ideal for both leisurely lunches and enchanting dinners.
Restaurante Vinoteca Montmartre
French, Mediterranean, Spanish
Ambiance
Romantic
Key Offerings
Experience a menu that celebrates the essence of Mediterranean and French flavors, complemented by an extensive selection of wines, all within a charming and intimate environment perfect for special occasions.
Reservation
Recommended
Monday to Sunday, 13:00 - 23:30
Coroa Royal Gallery & Garden
Mediterranean, Spanish
Ambiance
Modern
Key Offerings
This inviting space features a succulent buffet and à la carte breakfast options, along with an open bar serving soft drinks and snacks, promoting a relaxed atmosphere for leisurely dining in a beautifully decorated setting.
Reservation
Not needed
Hours vary
Jardín de los Duques
Mediterranean, Spanish
Ambiance
Modern
Key Offerings
Explore a refreshing dining experience focusing on gluten-free and dairy-free options. This space merges elegant design with an expansive garden, perfect for enjoying light meals under the sun or a starlit sky.
Reservation
Not needed
Hours vary
Dos Cielos Madrid
Gastronomic, Spanish
Ambiance
Sophisticated
Key Offerings
Indulge in a culinary experience crafted by the Michelin-starred Torres brothers, featuring a tasting menu that artfully combines diverse textures and ingredients, set within an atmosphere of elegance and refinement.
Reservation
Recommended
Hours vary
Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Location
Cuesta Santo Domingo, 5 Y 7, Madrid, 28013,
Map view
City landmarks
Square
Plaza Mayor
650 m
Palace
Royal Palace of Madrid
620 m
Square
Puerta del Sol
860 m
Casino
Gran Via
790 m
Museum
Prado National Museum
1.88 km
Museum
Museo Nacional Thyssen-Bornemisza
1.55 km
Park
El Retiro Park
2.18 km
Landmark
Parque del Retiro
1.78 km
Public Building
Cybele Palace
1.72 km
Church
Real Basilica de San Francisco el Grande
1.31 km
Museum
Plaza de Cibeles
1.59 km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.11 km
Landmark
Templo de Debod
1.09 km
Landmark
Calle Ponzano tapas
2.6 km
Church
Catedral de Sta Maria la Real de la Almudena
790 m
Landmark
Circulo de Bellas Artes
1.22 km
Museum
Museo de Historia de Madrid
1.12 km
Square
Plaza de Santa Ana
1.17 km
Museum
Museo Sorolla
2.26 km
Landmark
Paseo del Prado
1.63 km
Monument
Puerta de Toledo
1.68 km
Garden
Royal Botanical Garden of Madrid
2.02 km
Landmark
Temple of Debod
2.24 km
Landmark
Palacio de Cristal
2.42 km
Museum
The Museum of Contemporary Art-Madrid
1.37 km
Nearby
Theatre
Teatro Real
190 m
Opposite Palacio Real
Plaza de Oriente
400 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
470 m
Garden
Sabatini Gardens
470 m
Church
Iglesia San Gines
350 m
Restaurants
La Bola
180 m
5 Calle de la Bola
Del Greco
50 m
Cuesta Santo Domingo 12 Cuesta Santo Domingo 12
Sankara Lounge Bar
10 m
Cuesta Santo Domingo 10
Cerveceria Monje
60 m
Cuesta Santo Domingo 14
La Cava del Meninas
110 m
Calle Campomanes 7
Beer
140 m
Cuesta Santo Domingo 22 28013
Explore Madrid
Local Experience
Royal Palace of Madrid
8 minutes' walk
Official residence of the Spanish royal family, featuring stunning architecture and opulent interiors, with guided tours available.
Teatro Real
3 minutes' walk
Madrid's renowned opera house showcasing performances in a grand setting, with tours providing insights into its rich history.
Plaza Mayor
8 minutes' walk
Historical plaza great for people-watching and photography, surrounded by cafes, shops, and frequent cultural events.
Cycling in Madrid Rio
10 minutes' drive
Enjoy biking along the scenic Madrid Rio park, with rental services available for a fun day outdoors.
Yoga at Parque del Retiro
20 minutes' walk
Relaxing yoga sessions in the tranquil surroundings of Retiro Park, classes suited for all levels, often held on weekends.
La Bola
3 minutes' walk
Traditional Spanish cuisine in a cozy setting, famous for its scrumptious cocido madrileño; reservations recommended.
Del Greco
1 minute' walk
Charming Italian restaurant with a casual atmosphere, known for its handmade pasta and a solid selection of wines.
Sankara Lounge Bar
1 minute' walk
Vibrant bar offering live music and signature cocktails in a stylish atmosphere; ideal for a lively night out.
Teatro Real
3 minutes' walk
Home to world-class performances, from opera to ballet, providing an immersive cultural experience for all ages.
Getting around
Curious about special pre-booking offers?
Access exclusive booking discounts instantly!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 45.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Norwegian, Swedish, Chinese, Russian, Arabic, Croatian, Serbian
Number of floors:
6
Number of rooms:
200
Former name
Tryp Madrid Ambassador
Reviews and Ratings
Insights and feedback shared by past guests
Show more
Pros
Comfortable beds
Excellent location
Professional staff
Amazing food
Artsy design
Cons
Limited breakfast
Tiny gym
Slow service
Guest reviewsbased on 3 reviews
Parker from United States
Family with children
Deluxe Room
4 nights in November 2025
|
Reviewed: February 05, 2026
6/10
small room poor lighting
the location was fine for walking to see the city, i guess.
my family room had a shower in it with a bathtub. it took up nearly the entire shower! also, the room felt small, and there weren't many lights. there was no real separation from the pullout couch either. i've stayed in better places.
0 Helpful
Eva from Germany
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: December 30, 2025
9.5/10
Really good Stay, Attention to Detail
easy check-in large room comfortable bedding really good breakfast
The check-in process was very easy. We enjoyed coffee and snacks while completing the process, as we stayed in the red level. The room was quite large and comfortable. I particularly appreciated the two sinks in the bathroom. The robes and bedding were comfortable. Everything was quiet. Breakfast was fantastic, and the service matched it. This luxury hotel is located within walking distance of everything.
Dining
10/10
Breakfast offered a great variety with fantastic choices. I particularly enjoyed the fresh fruit. The staff ensured quick refills and maintained a clean environment, which I found especially valuable!
Facilities
9/10
The gym features modern equipment. I saw several treadmills and free weights available. The spa offers a variety of treatments. I noticed that the relaxation area included comfortable loungers and calming music.
0 Helpful
|
John from United Kingdom
Couple
Supreme Room Red Level
4 nights in November 2025
|
Reviewed: November 24, 2025
9.3/10
Really good service and historical charm
high attention ideal location comfortable beds
The staff was really good and always ready to assist with any query. I particularly appreciated the attention to detail. The hotel's location was ideal for exploring nearby attractions. I found the beds very comfortable and ensured a restful sleep each night.
The gym, while functional, felt a bit small given the hotel size. I found the limited equipment slightly inconvenient during peak hours.
Service
10/10
The staff helped whenever there was a query. They were probably the best hotel staff i have ever encountered. The team were very good too ensure all needs were met. They provided quick, efficient, and very friendly service.
Dining
9/10
The breakfast offered an amazing selection of options. It included both local and international dishes. The presentation of food was visually appealing. The variety was excellent, ensuring a good start to the day.
Facilities
9/10
The hotel boasts elegant decor throughout the premises. The rooftop area provides fantastic views of the surroundings. The spa offers great massages, delivering a deeply relaxing experience.
0 Helpful
|
Show more reviews
FAQs
About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World
How far is Palacio De Los Duques Gran Melia - The Leading Hotels Of The World from the Royal Palace?
The hotel is located 300 m from the Royal Palace.
What dining options are available at Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
The hotel features 3 on-site restaurants, including the Michelin-starred Dos Cielos Madrid.
What type of pool does Palacio De Los Duques Gran Melia - The Leading Hotels Of The World have?
The hotel includes a seasonal rooftop pool with city views.
How far is Palacio De Los Duques Gran Melia - The Leading Hotels Of The World from the nearest airport?
The hotel is located 25 km from Adolfo Suarez Madrid-Barajas Airport.
What are the room amenities available at Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
Rooms feature a 49-inch LED TV with Chromecast, Nespresso coffee machine, free WiFi, and climate control.
Are there nearby restaurants close to Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
Nearby restaurants include El Rey de los Tacos, Sankara Lounge Bar, and Restaurante xiaoman, all within 300 m.
Does Palacio De Los Duques Gran Melia - The Leading Hotels Of The World offer breakfast?
Breakfast is available for an additional charge of 42 EUR.
Is internet access available at Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
Free Wi-Fi is accessible throughout the hotel.
What languages do staff speak at Palacio De Los Duques Gran Melia - The Leading Hotels Of The World?
The staff at the hotel speak multiple languages to assist international guests.
Next best alternative
Consider them for your next trip.
Catalonia Las CortesMadrid, Spain
990 reviews
135 USD/night
Francisco IMadrid, Spain
2132 reviews
73 USD/night
Catalonia Puerta Del SolMadrid, Spain
872 reviews
104 USD/night
Umusic Hotel MadridMadrid, Spain
281 reviews
215 USD/night
Room Mate Collection Alba, MadridMadrid, Spain
327 reviews
179 USD/night
Melia CastillaMadrid, Spain
508 reviews
190 USD/night
Bless Madrid - The Leading Hotels Of The WorldMadrid, Spain
1396 reviews
485 USD/night
Vincci The MintMadrid, Spain
407 reviews
322 USD/night
Madrid, Spain
556 reviews
736 USD/night
Hotel Puerta AmericaMadrid, Spain
1935 reviews
215 USD/night
Innside By Melia Madrid ValdebebasMadrid, Spain
40 reviews
172 USD/night
Eurostars Madrid TowerMadrid, Spain
1525 reviews
179 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
224 reviews
Hotel Forest Gate Hotel - Free Parking Limited Spaces LondonLondon, United Kingdom
10 min from Forest Gate Station, Rooms with fridge and microwave
View hotel
663 reviews
Hotel Leonardo Da Vinci HotelLimone sul Garda, Italy
Private beach 50 m away, 4 swimming pools
View hotel
360 reviews
Hotel Fairview Hotel Nairobi, Vignette Collection By IhgNairobi, Kenya
7 min drive to Kenyatta International Conference Centre, 2 km from Nairobi National Museum
View hotel
Swiss Belhotel Batam
0.5 km to Harbour Bay Ferry Terminal, Direct access to Swiss-Belhotel Mall
Hotel High Tor Hotel
7 min walk to Matlock and Matlock Bath, Honeymoon suite with round bed
Stay At The Thatch Inn Hotel
Historic building dating from 1351, Dog-friendly rooms
Hotel Sea View Hotel Dubai Dubai
Central Bur Dubai location, 107 stylish rooms and suites
Hotel Novotel Saigon Centre TP. Hồ Chí Minh
5 min walk to city attractions, 247 contemporary rooms
Dusit Suites Hotel Ratchadamri, Bangkok — Visit website
100 m from Ratchadamri BTS station, One- and two-bedroom suites